Store Policies
Shipping Policy
All orders are processed within 1-3 business days of order confirmation and shipped out on the next available day via USPS First Class, USPS Priority Mail, or UPS, along with a tracking number. Shipping costs are automatically calculated based on the weight and size of the packages and determined by the selected postal carrier. We offer our Shipping Service as a courtesy to our valued customers. Our Shipping Service includes purchasing postage & labeling, packing, and delivering the package to a postal carrier on behalf of our customers. We are not responsible for any lost, damaged, or stolen packages, incorrectly provided addresses, addresses provided that are in an unsecure location, and we are not liable for packages once they have been marked as delivered by the shipping carrier.
Ordering Policy
On occasion, items may be sold out in-store and our online inventory may not have been updated in time to show the item is no longer available. If an order is placed for a sold out item, it will be automatically refunded and we will ship out the rest of items in the order. We reserve the right to cancel any orders without notice for any reason, including suspicious account activity, invalid address, or suspicious form of payment.
Pick-Up Policy
All paid pick-up orders must be picked up in-store within 7 days. Please have your order # along with a photo ID ready at pick up. Orders not picked up after 7 days may be cancelled and a 10% restocking fee will be deducted from the purchase return.
Return Policy
ALL SALES ARE FINAL.
We do not offer any returns, exchanges, or refunds unless stated otherwise. Please ensure that you review your order carefully before your purchase.